Who are you?
 
Do I trust you?
 
Am I afraid of it?
 
Will this work for me?
 
Who says it's important?
 
What will my peers think?

These are all variations of one complicated thread: how will this process make me feel?

Even though that's all we care about, marketers seem to think it's fine to spam, fine to focus on specs and important to talk mostly about price.